RMY Consultants is a private business in Jacksonville, Florida. This notice explains how we handle information connected with this website and consultation requests. Additional privacy notices may apply when you obtain a particular service.
Information we receive
We receive the information you choose to submit, such as your name, email address, optional phone number, preferred language, requested service and brief message. Do not submit Social Security, Medicare or Medicaid numbers, medical details, tax records, payment or bank information, passwords or identity documents through this form. If additional information is needed for a service, we will explain the appropriate next step.
Our website and hosting services may process technical information such as IP addresses, browser details, request times and error records to operate and protect the site. Cookies or similar technologies may support website functions, including language choices and form operation.
How we use and process information
We use your information to respond to your selected service request, arrange follow-up, maintain service records, and protect our systems. Submitting a form does not enroll you in insurance or benefits, submit an insurance application, or confirm an appointment.
Requests are recorded in our website system and processed through our email and CRM. Providers supporting hosting, forms, email and CRM may process information on our behalf to provide those services. We do not authorize these providers to use your request for their own marketing. We do not sell consultation requests or provide them to outside agents or agencies for their own marketing.
If the service you request requires communication with an insurer, government program or another professional, we will explain the next step and obtain any required authorization before sharing. We may disclose information when required by law or when reasonably necessary to address fraud, security or legal claims.
Contact choices and SMS
We respond about your selected service through the contact details you provide. You can request a consultation without signing up for texts. To receive texts, enter your mobile number and select service texts, marketing texts, or both. We use your selections to determine which texts you receive. You can reply STOP to opt out or HELP for help. Providing a phone number or submitting a form alone does not subscribe you. We do not sell your mobile number or share it or your SMS consent with others for their own marketing. Our messaging provider processes information needed to deliver our messages on our behalf. You may also ask us to stop further contact using the contact details below.
Retention, security and requests
We retain information for as long as reasonably needed for the purposes described here and applicable legal or business recordkeeping requirements. We use safeguards appropriate to the information and systems involved, but no internet transmission or storage method is completely secure. You may contact us to request access, correction or deletion of your information. We may need to verify your identity, and applicable law or recordkeeping requirements may limit what we can delete.
This form is intended for adults. Parents or guardians seeking help for a family should avoid including children's sensitive information. Other websites linked from this site have their own privacy practices. We will post changes to this notice with a new revision date and provide additional notice or obtain consent when required.
